Authors:
Historic Era: Era 10: Contemporary United States (1968 to the present)
Historic Theme:
Subject:
November 1988 | Volume 39, Issue 7
Authors:
Historic Era: Era 10: Contemporary United States (1968 to the present)
Historic Theme:
Subject:
November 1988 | Volume 39, Issue 7
Offices are not what they used to be. On a bulletin board in the office where I work, some mischievous soul has posted work rules said to have been written in 1852:
“1) Godliness, cleanliness and punctuality are the necessities of a good business. 2) This firm has reduced the hours of work, and the office staff will now only have to be present between the hours of 7:00 A.M. and 6:00 P.M. on weekdays. 3) Daily prayers will be held each morning in the main office....4) Clothing must be of a sober nature. The office staff will not disport themselves in raiment of bright colours....6) A stove is provided for the benefit of the office staff....It is recommended that each member of the office staff bring four pounds of coal each day during cold weather....8) No talking is allowed during business hours....10) Now that the hours of business have been drastically reduced, the partaking of food is allowed between 11:30 A.M. and noon, but work will not, on any account, cease. 11) Members of the office staff will provide their own pens....”
Talk about a different world! As late as 1840, the business historian Alfred D. Chandler, Jr., tells us, “there were no middle managers in the United States—that is, no managers who supervised the work of other managers and in turn reported to senior executives who themselves were salaried managers.” In the traditional commercial enterprise of the first half of the 19th century, “business was carried on in much the same manner as it had been in 14th-century Venice or Florence.” The work was done by “two or three copiers, a bookkeeper, a cash-keeper, and a confidential clerk who handled the business when the partners were out of the office.” (Herman Melville’s wonderful story “Bartleby the Scrivener,” published in Putnam’s Monthly Magazine in 1853, gives us a vivid glimpse of an office organized in this way.)
Today, of course, our offices are cells in giant organizations. “Inside the Whale,” the title of an essay by George Orwell about the novelist Henry Miller, is the title I intend to use when I write my business memoirs. In the twentieth century, for better or worse, life inside any large organization is life inside the whale. We go where the big fish takes us, at the pace it prefers.
The organization man, Fortune magazine announced on August 17, 1987, is “just about extinct.” Odd, I thought. If the organization man is extinct, what am I doing sitting in an office reading Fortune? Who are all these other people in all these other offices?
My contemporaries, the organization men and women of the 1980s, have embraced a fate that does not seem burdensome, except for the burden of finding that most of our discoveries are rediscoveries. When we read novels like Sloan Wilson’s The Man in the Gray Flannel Suit (1955) and nonfiction like David Riesman’s