A View From The Train (September/October 1988 | Volume: 39, Issue: 6)

A View From The Train

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Authors: The Editors

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September/October 1988 | Volume 39, Issue 6

 

In the early 1930s the Empire Builder was a train famous enough to have a weekly NBC radio program named after it. Each installment was a paean to industry and progress. Then the announcer came on for the close: “Hours slip away like magic for travelers in the luxurious trains of the Great Northern Railway,” he intoned. “Their pathway lies past the emerald lakes of Minnesota, through evergreen forests and fragrant valleys, along the course of ten great rivers, beside tumbling cataracts and lacy waterfalls—through a land of romance.”

These days, if we think about cross-country train travel at all, it’s probably with a pang of regret for an adventure long gone. And yet, as I learned recently, Amtrak, our national passenger service, is still very much in the game, offering a range of long-distance trips so appealing it’s hard to choose just one. Last May I took the Empire Builder from Chicago to Seattle. The route’s broad arc across the roof of this country covers 2,206 miles and takes the better part of two days.

I had read that the Superliners operating west of Chicago were mostly double-deckers (Eastern tunnels are too low to permit this). Still, it was a surprise to find myself trackside staring up at a silver sleeping car fully two stories high. For passengers most of the action takes place on the upstairs level, which is gained by a narrow, twisting stairway in each car. I was occupying a “Deluxe” bedroom, which certainly was spacious enough, although I found its tan and umber color scheme and metal and plastic fittings somewhat drab. On the Western trains these are the only accommodations that come with facilities, including an artfully conceived shower. Closet space is at a minimum, so prepare to live out of a small bag for a day or two, and know that the rest of your luggage—as much as you wish—will be stored below. The room was furnished with a comfortable couch that can be turned into a bed, a small armchair, and a table that slides out from the wall. A second bunk bed can be pulled down from on high.

Amtrak is trying hard to make friends with its passengers. With this in mind they’ve appointed a Chief of On Board Services for each Superliner, a concept born in 1983. My train was in the hands of Ernie Howard. He supervised the dining-room staff and car attendants and acted as ombudsman for the passengers, ready to field complaints and to right problems. Howard used the public-address system to provide information about the sights we were passing, and he ran Bingo games and showed movies in the lounge car. It was somehow very comforting when he announced to boarding passengers at every stop, “I’ll be with you all the way to Seattle.”

The car attendant, Reggie Harris, a sixteen-year veteran of the railroad, was just as helpful. He’d bring drinks and meals, provide early-morning coffee, and slip a